Employee communications / Gold Quill / Member post
The IABC Gold Quill Awards program recognises business communication excellence globally and is acknowledged as one of the most prestigious awards programs in the industry. Gold Quill winner, Megan Osborne gives us an exceptional insight into her entry that took customer service of people in need to a new level at NSW Trustee & Guardian. Customer Excellence Principles Team Activities (NSW Trustee & Guardian) Delivering...
Communications / Crisis communication / Crisis Management / Employee communications / Employee engagement / Member post
Sonia Clarke, National Lead – Creative Comms, PwC’s The Difference COVID-19 has plunged the world into unprecedented uncertainty. Almost instantly, with little preparation, employees have become remote workers. Many are also balancing professional commitments alongside caregiving responsibilities or dealing with physical separation from family and friends. In times like this, engaging employees effectively has never felt more urgent, nor been more important. To do this...
Business / Change / Communications / Crisis communication / Crisis Management / Employee communications / Employee engagement / Events / Leadership communications / Member post / News / Reputation management / Social media / Storytelling
In today’s fast-paced and ever-changing world, communications roles continue to evolve as our stakeholders, technology, and the expectations on us become more complex. At the recent IABC NSW event Take your communication career to the next level, thirty communicators from across a range of sectors were joined by three industry experts to explore how we can navigate our way through some of the biggest scenarios...
Business / Change / Communications / Employee communications / Employee engagement / Events / Leadership communications
IABC NSW Board Director, Ben Wyld, reflects on what he learned from Communications Measurement Expert, Angela Sinickas. Angela Sinickas has been challenging assumptions throughout her career as a communication professional. It’s what has forged her formidable reputation in the industry and underpinned her pioneering work in the area of communication measurement – it’s also earned her 21 international communication awards along the way. For an...
Business / Change / Communications / Employee communications
Andrew Cooper, IABC NSW President, shares his views on the Value of Trust for Internal Communications. Over the last month, we’ve seen two examples of how losing trust has had a negative effect on an organisation. Since the Cambridge Analytics scandal broke, Facebook has lost $100m in market capitalisation and after a Model X SUVs caused a fatal crash while driving on autopilot, Tesla’s shares fell 15%. From...
Business / Change / Communications / Crisis communication / Crisis Management / Employee communications / Employee engagement / Social media
Last week over 50 communicators joined us for a special IABC NSW evening with four leading comms practitioners who graciously shared their perspectives and insights. The format? A series of roundtables which saw our speakers spend 20 minutes with each table. I know from experience this is an extremely rewarding but tiring process for the speakers, and I am very grateful for the memorable night our speakers gave us all.
Business / Communications / Employee communications / Employee engagement / Events / Gold Quill / Membership / News / Storytelling / Uncategorized
2017 was a record breaking year for IABC NSW; a 21% increase in overall event attendance and a 54% increase in non-members helped us achieve a 20% increase in our local membership resulting in us being awarded in the top three fastest growing medium chapters in the world.
Change / Communications / Employee communications / Events
IABC NSW's new President Andrew Cooper shares his thoughts on what the IABC means for him, and welcomes members in 2018.
Agile working / Business / Change / Communications / Employee communications / Events / Social media / Storytelling
IABC NSW Board Member Ike Levick reflects on the recent gala event and goes fishing for insights
Business / Communications / Employee communications / Employee engagement / Events / Storytelling
To kindle, stimulate, animate - IABC NSW did just that with its recent SPARK event, which drew 90 senior communications and marketing experts together for a series of quick-fire presentations at PwC's new Barangaroo offices. The aim: to spark a new idea or showcase best practice in five minutes and no more than 20 slides.